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Cookie Policy

To make this Site work properly, we sometimes place small data files called cookies on your device.

What are Cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

 

How do we use Cookies?

We use cookies for the following purposes:

  • Assisting you in navigation of our sites
  • To help you provide feedback to us
  • Analysing your use of our products, services or applications

We use the following cookies and classify cookies in the following categories:

  1. Strictly necessary cookies
  2. Advertising cookies
  3. Analytics cookies
  4. Performance cookies
  5. Session cookies
  6. Targeting cookies

You can opt-out of each cookie category (except strictly necessary cookies).

 

Cookie Privacy Setting

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

 

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Site will then not work. These cookies do not store any personally identifiable information.

 

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

 

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

 

Personalization Cookies

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

 

Third-party Cookies

Third-party cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

 

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Example: A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
  • if you have agreed (or not) to our use of cookies on this Site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the Site to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this Site may not work as intended.  The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

INFORMATION ABOUT OUR USE OF COOKIES  

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By clicking the ‘I’m Ok with this’ button and continuing to browse the site, you are agreeing to our use of cookies. If you no longer consent to us using non-essential cookies click here to find out how to manage/turn off your cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

Our legal grounds for using cookies:

Some cookies Essential Cookies we have to use in order to provide the site and the services we offer. These cookies are used on the basis that their use is in our legitimate interest bearing in mind your own interests. We do not need your consent to use these cookies although you can object to their use, HERE our site will not work if you do.

Other Cookies such as functionality cookies are used to remember information you give us such as your name. The cookies are retained on the basis that they are necessary for the purpose of us entering into an agreement with you. We will delete the cookies when it is no longer necessary for us to keep them. This is usually done after two years. We do not need your consent to use these cookies although you can object to their use HERE.

Other cookies such as targeting cookies and analytical and performance cookies are used for analytical and marketing purposes. These cookies are used with our consent. If you no longer consent to us using these cookies you can withdraw your consent using your browser settings.  

If you agree to us using cookies they will contain information that is transferred to your computer’s hard drive.

We use cookies for the following reasons:

Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties, such as Google, for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 

Cookie

Name

Purpose

Expiry

Analytical

_ga

Generates data in relation to visitors to the web site

2 Years

Analytical

_gat

Used by Google analytics to throttle request rate

Immediate on leaving site

Analytical

_gid

Generates data in relation to visitors to the web site

Immediate on leaving site

Marketing

Collect

Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

Immediate on leaving site

Marketing

NID

Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads through Google.

6 Months

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How to Control Cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

You can block non essential cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. 

What happens if I say ‘no’ to allowing non essential cookies in my browser?

The website will still work and you will be able to get the information you need from the site but some functions may not work or work as well as they would with cookies.

What is the impact for us ?

We use Analytical Cookies to count the number of people who use the site and to analyse how they use it. We do this to make sure that our sites are as good as they can be and this is the primary evidence we use when trying to improve what we offer to users.

If you decline cookies then your site usage won’t be counted and measured in this way so we won’t be able to take your actions into account when analyse data and seeking to improve our service based on that analysis.

For further details, see aboutcookies.org

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